TERMS & CONDITIONS
BY RECEIVING A SALES INVOICE FROM WE ARE VESPR LTD, YOU AGREE TO THE TERMS OF SERVICE AS SET OUT BELOW.
IN RECEIVING A SALES INVOICE, YOU AGREE THAT YOU HAVE ENGAGED VESPR FOR THE SERVICES AS LISTED ON YOUR SALES INVOICE.
THIS INCLUDES ANY SUCH SERVICES THAT HAVE BEEN BOOKED BY WAY OF COMMUNICATION VIA WEBSITE, EMAIL, TEXT OR SOCIAL MEDIA MESSAGING OR ANY OTHER MEANS OF COMMUNICATION PRIOR TO THE EVENTS.
IN THE EVENT THAT A CONTRACT IS NOT SIGNED PRIOR TO THE PROVIDED SERVICE(S) AND NO ASSOCIATED RETAINER HAS BEEN PAID, THE TOTAL SUM OF THE SALES INVOICE WILL BE DUE ON RECEIPT AND IS PAYABLE IMMEDIATELY.
IF A CONTRACT IS SIGNED, A RETAINER IS PAID, OR PAYMENT TERMS HAVE BEEN AGREED PRIOR, THESE TERMS WILL BE LISTED AT THE TOP OF THE SALES INVOICE UNDER PAYMENT TERMS AND WILL GIVE A CLEAR DUE DATE FOR PAYMENT.
DUE TO THE DIGITAL NATURE OF ALL DELIVERABLES, FOR ANY CLIENTS REQUESTING ANY NET PAYMENT TERMS, NO FINAL DELIVERABLES WILL BE SENT UNTIL FULL BALANCE PAYMENT IS RECEIVED. Under no circumstances will we accept more than net30 payment terms for a balance invoice to be paid. net payment terms will only be offered in addition to an upfront project deposit equal to the combined planning, pre-production and production cost. No services will be completed without a project deposit.
FOR ANY INVOICES WHERE THE TOTAL AMOUNT IS ESTIMATED TO BE LESS THAN £250, NO PAYMENT TERMS WILL BE OFFERED AND PAYMENT IS DUE IMMEDIATELY ON RECEIPT OF THE INVOICE, prior to the commencement of work.
BY RECEIVING A SALES INVOICE, YOU WILL ALSO RECEIVE REMINDERS PRIOR TO, AND AFTER THE DUE DATE TO NOTIFY YOU OF YOUR OUTSTANDING INVOICE.
THESE REMINDERS WILL BE RECEIVED AS FOLLOWS:
1 DAY PRIOR TO YOUR DUE DATE GIVING AT LEAST 24 HOURS NOTICE.
ON YOUR DUE DATE GIVING YOU UNTIL THE CLOSE OF UK BANKING (17:30) TO PAY YOUR OPEN BALANCE.
RIGHT TO WITHDRAW
We are vespr ltd reserve the right to withdraw and/or no show for any meetings or production dates if the project deposit is not received upon receipt of invoice. we are vespr ltd will not be responsible for any costs incurred by the client in the event that we withdraw from any meetings or production days due to failure of making a project payment deposit. We will not hard hold any calendar dates until a project deposit is received. In the event that a request is made by another client for the same production date, we will notify you immediately and offer a limited 24 hour period to confirm your date and pay the project deposit. If confirmation and payment is not received within this time, we reserve the right to release your production dates.
STUCK PROJECTS
If any project is deemed stuck and WE ARE VESPR LTD are waiting more than 2 weeks for any information or feedback that delays the COMPLETION of the project then we reserve the right to cancel the project and/OR invoice for the work in full. We work to a very tight schedule to ensure that all of our clients projects get completed on time and to meet their deadlines and if we are delayed due to no fault of our own theN it is only fair that we cancel or place the project on hold that is causing the delay and invoice for the full amount.
FAILURE TO MAKE PAYMENT
If a project is being completed with a prior agreement for net payment terms and payment is not received by 17:30 on the payment due date, we are vespr ltd will immediately pause any further work relating to this project until payment is received. IF for any reason we are unable to communicate with a client regarding the late payment, we are vespr ltd reserve the right to deem this as a stuck project and the above ‘stuck project’s terms and conditions will also apply. we are vespr ltd reserve the right to retain and payment already received and close the project at this point. If a payment date is missed, we will revoke any further payment terms or instalments for this project and request the remaining balance to paid in full prior to the commencement of this project. under no circumstances will we or any third party engaging in the project continue the scope of work until full payment is received. if any delivered assets have already been used by the client and we are faced with a failure to make payment, we are vespr ltd reserve the right to take any necessary action to revoke the use of the asset(s) and report the client for use of unauthorised and unlicensed copyrighted material.